1. What products does Fuhaotm offer?
Fuhaotm specializes in pressed flower decorations and floral accessories, including pressed flower frames, bookmarks, sun catchers, keychains, and compact mirrors. Our products bring natural floral beauty into everyday life.
2. What are pressed flower products?
Pressed flowers are created by pressing and drying flowers to preserve their shapes and colors. The preserved flowers are then incorporated into decorative products. Each type of flower has its own unique colors, textures, and shapes.
3. Does every product have the same floral pattern?
Not necessarily. Natural flowers vary in shape, color, arrangement, and detail. These natural variations give each piece its own distinctive appearance.
4. Are pressed flower products suitable for everyday use?
Our products combine decorative appeal with practical functionality. Pressed flower frames are ideal for displaying and decorating spaces, bookmarks are suitable for reading, sun catchers add charm to windows, keychains are convenient to carry, and compact mirrors are useful for everyday grooming.
5. Are pressed flower products suitable as gifts?
Yes. Our pressed flower decorations combine the natural beauty of flowers with everyday functionality, making them thoughtful gift choices for birthdays, holidays, anniversaries, and other special occasions.
6. How should I care for pressed flower products?
Keep your products in a clean, dry environment and avoid prolonged exposure to moisture, high temperatures, and intense sunlight. Gently wipe the surface with a soft, dry cloth when needed. Avoid using harsh cleaning agents.
7. Can pressed flower products be exposed to direct sunlight for long periods?
We do not recommend prolonged exposure to strong sunlight, as it may cause natural flowers to fade or affect the product's appearance. Choose a suitable location for your product and avoid continuous exposure to intense sunlight.
8. How is shipping calculated?
Orders of $80 or more qualify for free shipping. Orders below $80 are subject to a flat shipping fee of $7. The applicable shipping cost will be displayed at checkout.
9. Can I change my shipping address after placing an order?
Please carefully check your shipping address before submitting your order. Once your order has been shipped, we are unable to change the delivery address.
10. Can I request a return after receiving my order?
Yes. You may contact us to request a return within 30 days of receiving your order.
11. Who pays for return shipping?
For returns due to personal preference or a change of mind, customers are generally responsible for return shipping costs. If an item is incorrect, damaged, or defective due to our error, we will cover the reasonable return shipping costs.
12. How long does it take to process a refund?
Once the returned item has been received, inspected, and approved for a refund, we will process the refund within 5 business days. The time it takes for the funds to appear in your account may vary depending on your payment provider or financial institution.