At Fuhaotm, we offer pressed flower decorations that capture the natural beauty of flowers and bring a delicate touch to your living space. We carefully prepare each order and aim to provide a dependable delivery experience. The following policy explains our shipping arrangements, processing times, and delivery conditions.
1. Shipping Coverage
United States
2. Order Preparation
Orders generally require 1–2 business days to process before shipment. Our business days are Monday through Friday, excluding public holidays.
Orders confirmed before 5:00 PM Pacific Time (PT) will be prioritized for processing on the same business day. Orders received after this time will be processed on the next business day.
3. Shipping Costs
We offer free shipping on orders totaling $80 or more. For orders below $80, a flat shipping charge of $7 applies.
Your shipping fee will be calculated and displayed during checkout before payment is completed.
4. Delivery Estimates
After an order has been processed, transit generally takes approximately 3–5 business days. Including processing, the estimated total delivery time is 4–7 business days.
These timeframes are estimates rather than guaranteed delivery dates. The actual arrival time may depend on your location, carrier schedules, and other logistical factors.
5. Shipment Tracking
When your package leaves our facility, we will email you a shipping confirmation with a tracking number and a tracking link. You can use the provided information to follow your shipment as it moves toward its destination.
6. Delivery Services
We may use UPS, FedEx, DHL, or other suitable shipping providers according to the destination and delivery requirements. We aim to ensure that each shipment is handled with care so your pressed flower decorations can reach you in good condition.
7. Address Accuracy and Delivery Availability
Customers are responsible for providing complete and accurate shipping details at checkout. Delivery may not be available for certain remote locations or addresses outside our shipping partners' service areas. If your address presents a delivery issue, we will contact you to discuss possible arrangements.
Please check your address before submitting your order, as changes cannot be made once the package has been dispatched.
8. Unexpected Delivery Delays
Factors such as severe weather, carrier service interruptions, and peak-season demand may affect delivery schedules. Although we will make reasonable efforts to help resolve shipping concerns, delays caused by circumstances outside our control may extend the estimated delivery period.
9. Taxes
All prices displayed on our website include applicable sales taxes where required. The shipping costs shown at checkout are the only shipping charges applicable to your order.
10. Returns and Refunds
For information about return eligibility, refund conditions, and the return process, please consult our Return and Refund Policy.
11. Customer Support
If you need assistance with a shipment or have questions about your order, please contact us at service@fuhaotm.com. Our customer service team will be happy to assist you with your inquiries and provide support throughout your shopping experience.
Thank you for shopping with Fuhaotm. We hope our pressed flower decorations bring a natural and beautiful touch to your home.